Extra Space Storage Review 2024 (2024)

At a Glance

With more than 2,000 locations, Extra Space Storage is the second largest storage unit company in the country. If you live in or near a metropolitan area, you can easily locate a facility nearby. Security measures are standard in every facility and include video surveillance, alarms and resident property managers. Unit sizes are standard for the industry.

Whether you’re storing things to sell or receiving items for work, Extra Space Storage shines when it comes to business storage. The company has made efficient commercial storage a priority with warehouses and flexible office spaces. Booking online is cheaper than calling or visiting Extra Space Storage, so use a computer to make your reservation.

Fine Print

Extra Space Storage offers a significant variety of storage sizes compared to its competitors. With eight sizes of storage spaces, with or without climate control, customers can find whatever size they need. Sizes offered by Extra Space Storage include:

• 5 feet by 5 feet: similar to a small closet
• 5 feet by 10 feet: comparable to a walk-in closet
• 10 feet by 10 feet: half of a one car garage
• 10 feet by 15 feet: small one car garage
• 10 feet by 20 feet: large one car garage
• 10 feet by 30 feet: one and a half car garage

On top of a wide variety of sizes, Extra Space Storage includes numerous additional features, some of which you won’t find with other storage facilities:

• Vehicle storage: You can store a working vehicle of any size in Extra Space Storage’s vehicle units. This includes secure outdoor parking for RV’s and large vehicles, and 10 feet by 20 feet and 10 feet by 30 feet indoor units for smaller cars, trucks, motorcycles and ATVs.
• Business storage: Extra Space offers storage space for businesses to keep excess inventory, company equipment and archived documents. This includes standard self storage units and warehouse sized storage with loading docks at some locations. On top of that, the company leases flexible office space with internet access, phone lines and more.
• Insurance coverage: Extra Space Storage offers insurance coverage for an additional monthly fee of $11 to $47 depending on the location, the size of your unit and the value of items inside. The coverage maxes out at $10,000 in protection and covers water damage, fire, burglary and more. You can also use your own insurance—many renter’s and homeowner’s insurance can cover items in storage facilities.

Extra Space Storage Costs

One of the key reasons Extra Space Storage tops our list is its low cost and wide availability. While you may find lower prices with local businesses, Extra Space has, on average, the lowest price in the self-storage industry compared to other nationwide chains. The company’s average storage cost of $160 is $30 less than the national average $190. Extra Space Storage’s average costs by unit size are:

Extra Space Storage Cost Factors

The main cost factor affecting how much you will pay at Extra Space Storage is the size of the storage unit you select. While smaller units will cost $60 to $100 per month, large units can cost $200 to $300 per month.

Another factor driving cost is the location of the unit. Indoor, climate controlled units will be more expensive than exterior units, which may only be protected by an exterior gate around the complex. Keep in mind that “climate controlled” does not necessarily guarantee your belongings will be kept at a perfect temperature and may mean minimal air conditioning depending on the location.

Finally, Extra Space Storage, like most storage facilities, is constantly offering new and changing promotions which may offer discounted or even free months in exchange for sign-up. Keep in mind most companies will offer huge discounts for the first two to six months and then will quickly up the cost once your belongings are safely locked up. Clauses allowing them to hike the price should all be in the contract beforehand, but it’s something to keep in mind before you sign.

How Extra Space Storage Stacks Up

Here’s a look at how Extra Space Storage stacks up with other major players in the self-storage space:

Company	companylogo	Customer Rating	Service Availability	Video Surveillance Offered	Learn More CTA text	Learn more CTA below text	Learn More
Extra Space Storage		Good	Great	Yes	Buy Now	Via Angi's Website
Life Storage		Great	Great	Yes	Learn More	Via Angi's Website
Clutter		Excellent	Good	Yes	-

Is Extra Space Storage the Right Self-Storage Company for You?

Extra Space Storage may be a great choice if you’re looking for the lowest prices and a company with the biggest presence, but the company also consistently features the poorest reviews compared to its competitors. Despite these poorer reviews, customers continue flocking to the low prices as evidenced by Extra Space having nearly 10 times as many reviews as other companies. If you aren’t too worried about low customer reviews, it may be an option for you.

The specific location you choose will matter, so look for hyper local reviews of your local Extra Space Storage—these might tell you a bit more about the specific business practices employed at that location.

Methodology

To determine this ranking, the Forbes Home editorial team analyzed third-party data on dozens of self-storage companies, with each company’s star rating determined by evaluating a variety of metrics, including:

• BBB grade (25%)
• Customer rating (25%)
• Ratio of complaints to reviews (10%)
• Number of states serviced (10%)
• Climate control (10%)
• Online price quote availability (5%)
• Video surveillance offered (5%)
• Types of insurance (10%)